Privacy Policy

1. Introduction

At Taurus & Leo, your privacy matters. This Privacy Policy explains how we collect, use, store, and protect your personal information. It applies to all websites, apps, services, and platforms owned or operated by Taurus & Leo (collectively referred to as "Services") that link to this policy.

2. Legal Basis

We are committed to processing your personal data in line with applicable privacy laws, including the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant legislation.

3. Scope of This Policy

This Privacy Policy covers all personal information collected by Taurus & Leo or its affiliates when you use our Services or interact with us.

“Personal data” refers to any information that can identify you directly or indirectly, such as your name, contact information, or other personal identifiers.

4. What We Collect

Depending on how you use our Services, we may collect:

Basic information:

  • Full name

  • Date of birth

  • Postal address

  • Email address and phone number

Sensitive data (only where necessary and with your consent):

  • Racial or ethnic background

  • Health-related information

  • Biometric or genetic data

  • Financial or banking details

  • Criminal history (where legally justified)

We strive to ensure all information is accurate, relevant, and kept up to date.

5. How We Use Your Information

We use your personal data to:

  • Provide and manage our Services

  • Communicate with you, including responses to inquiries

  • Fulfil legal or contractual obligations

  • Improve our offerings and conduct research or analysis

  • Send you updates or marketing material (with your consent)

We only use your data where we have a lawful reason to do so, such as performance of a contract, compliance with a legal obligation, your consent, or our legitimate interests.

6. Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your experience and gather anonymous usage data, such as page visits and user activity. These help us improve website functionality and understand user behaviour. You can manage your cookie preferences through your browser settings.

7. Marketing Communications

With your permission, we may send you marketing messages via email, phone, SMS, or postal mail. You can opt out of these communications at any time by following the unsubscribe link in our messages or contacting us directly.

If you take part in surveys or polls, we may use your feedback for internal research and analysis.

8. Sharing Your Data

We only share your personal data when:

  • Required by law or regulation

  • Necessary to work with trusted service providers or partners who help deliver our Services

  • You have provided clear and informed consent

All third parties are required to maintain appropriate security measures and act only on our instructions.

9. International Data Transfers

Where your data is transferred outside the UK or European Economic Area (EEA), we ensure it is protected using approved safeguards such as standard contractual clauses or adequacy decisions recognised by the relevant data protection authorities.

10. Data Security

We apply technical and organisational measures to protect your data from unauthorised access, misuse, or loss. Access is restricted to personnel or third parties who need it to carry out their duties and who are subject to confidentiality obligations.

11. Your Rights

You have the right to:

  • Request access to your data

  • Correct or update inaccurate data

  • Request deletion of your data (where permitted)

  • Object to certain uses of your data

  • Withdraw consent at any time (where processing is based on consent)

To exercise your rights, please contact us using the details below. We may ask for proof of identity to process your request.

12. Data Retention

We retain personal information only for as long as necessary for the purposes set out in this policy or to meet legal, regulatory, or contractual obligations. When no longer required, data is securely erased or anonymised.

13. Contacting Us

If you have any questions or concerns about how your personal information is used, please contact:

Data Protection Officer
 Taurus & Leo

14. Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the data protection authority in your country. In the UK, this is the Information Commissioner’s Office (ICO) at www.ico.org.uk.

15. Policy Updates

We may update this Privacy Policy from time to time to reflect legal changes or operational updates. The latest version will always be available on our website.